Send

FAQs

Is Send a bank?

Can Send freeze or block my account?

How is Send different from a crypto exchange?

How fast are transfers?

Can my money earn anything while it sits there?

Do I need ID to sign up?

1. Why keep your money on Send?

Can Send access my account or my funds?

What happens if Send gets hacked?

What stops someone else from spending my money?

What if I lose my phone?

How do I check which devices can access my account?

2. How do I know my funds are safe?

Can Send freeze my account or block a withdrawal?

Is my money locked up when I put it in Savings?

What happens if the Send app goes down?

Is there anything that could stop me getting to my funds?

3. Can I always get to my money?

How do I get back into my account?

Can someone who finds my phone spend my money?

What if I never backed up my passkey?

How do I stop the lost phone from accessing my account?

How do I make sure this never becomes a problem?

4. What happens if I lose my phone/device?

Is there anything I can do?

Can Send reverse transfers or initiate a chargeback?

What if I send to the wrong network?

Can I cancel a Send Link?

5. What happens if I send money to the wrong person?

Can Send restrict my access to the app?

Is Send available in my country?

6. Access to the app and services

Will Send ever message me first?

Will Send ever ask me to approve something or send funds?

Someone offered to swap - I send them SEND, they send it back. Is that safe?

Is there more than one app called Send?

Someone says they can recover my lost funds for a fee. Is that real?

I've been scammed. What can Send do?

7. Scams and fake support

Can other people see my transactions?

What information does Send collect about me?

Can I delete my account and my data?

8. Privacy

Send.it

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